Shipping Policy
At PlastCare, we are committed to delivering your kitchen essentials—like coconut cutters, BBQ tools, and more—quickly and safely. Please read our shipping policy to understand how we process and ship your orders.
1. Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). After processing, you will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Methods & Delivery Times
We currently ship to all addresses within India. Delivery times depend on your location and the shipping method selected at checkout:
- Standard Shipping: 3–7 business days.
- Express Shipping: 1–3 business days (available in select areas).
Please note that delivery times are estimates and may be affected by factors beyond our control (e.g., weather, courier delays, peak seasons).
3. Shipping Costs
Shipping charges are calculated based on the weight, dimensions, and destination of your order. The exact cost will be displayed at checkout before you complete your purchase.
Free Shipping: We offer free standard shipping on orders over ₹999 (within India). No promo code is needed—the discount will automatically apply at checkout.
4. Tracking Your Order
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can also track your order by logging into your PlastCare account and visiting the "Order History" section.
5. Shipping Areas
We currently ship only to addresses within India. We do not ship internationally at this time. If you are located outside India and wish to purchase our products, please contact us for possible arrangements.
6. Undeliverable Packages
Occasionally, packages may be returned to us as undeliverable due to incorrect addresses, failed delivery attempts, or other reasons. If a package is returned, we will contact you to arrange reshipment. Additional shipping fees may apply.
7. Damaged or Lost Shipments
PlastCare is not liable for lost or damaged packages once they are in the custody of the carrier. However, if your order arrives damaged, please contact us immediately at support@plastcare.in with your order number and photos of the damage. We will work with you to resolve the issue.
8. Contact Us
If you have any questions about our shipping policy or need assistance with your order, please reach out:
- Email: support@plastcare.in
- Phone: 09667022185
- Website: www.plastcare.in